Purchase

Purchase a qualifying product.

You can view the qualifying products and purchase periods on the Qualifying Products page.

Purchases must be made from a participating HP qualifying reseller.

Try

If for any reason you are not fully satisfied with your product, you may claim a 110% refund by simply completing the Buy & Try claim form on this website between 14 to 60 days of purchase. If you are satisfied with your purchase, you can claim 10% cashback by completing the cashback claim form on this website between 14 to 60 days of your date of purchase.

Claim

Visit the Buy & Try or Cashback claim form on this website between 14-60 days of your date of purchase.

You will need to provide the below details:

  • Reason for claim
  • Payment details
  • Proof of purchase

Click here for more detail.

Buy & Try Claims - Return

On approval to claim, you will receive confirmation via email including instructions of how to return your product.

  • Package and return your product as per the instructions received in the approval email.
  • Your return must be received by the Recycler within 14 days of the date your claim is approved for return.
  • When the product has been received and fully tested you will be notified via email.
  • Upon successful validation of your claim, you will receive payment within 14 days to your nominated account.

Cashback Claims

  • Upon successful validation of your claim, you will receive payment within 14 days to your nominated account.

Questions?

Visit the Promotional Support Page for Frequently Asked Questions & Contact details.

Check the progress of your claim at any time by using the Claim Tracker on this website.

Click here for full Terms and Conditions.

Claim Tracker

Track the progress of your claim by entering your claim ID

support.track.claim.old